![]() ![]() Customer service (and I use this term very loosely) in this company is a parody of itself. If this situation wasn't so pathetic, it would be almost comical. I will be happy to forward the email string to anyone who would like to see it. ![]() I received another email stating they couldn't forward my email to another department within their own company and there was no number that they could provide me for tech support. I responded that I had and reterated that I simply wanted them to either provide contact info or forward my email to tech support. I received a robotic reply stating that they couldn't help me and to visit the tech support site. I emailed sales, explaining my situation and that I understood sales couldn't help me fix my problem and that I was simply asking them to put me in contact with someone in tech support. I finally found an email address to the sales department. I visited the Valusoft tech support website only to find no mechanism to contact a human. When I attempted to load it, I got an error message that I did not understand. I purchased John Deere Drive Green for my son as a Christmas gift. This has a great package but awkward and sometimes boring play. Until then, feel free to try another game. If he continues to play and changes he mind, I'll update the review. Licensed products! They should do some quality control too. I guess someone dropped a cigarette or lightning struck whileĪll in all, I expected a LOT more from a game with John Deere on the label. Just a smoking pile of mystery out there in the field. There's nothing in the manual that he saw, so it is There are places in the game where you can see unusual things (like a fire in the field?), but going over to themĭoes not tell you what they are, how to fix it, what to do, etc. That didn't stop him, as he was trying to get to a certain level. He didn't like that at all, and in fact, found it very uncomfortable to use the keyboard to play. The controls are NOT intuitive - it uses weird keys for forward, backward, etc, instead of the arrow keys. I do agree that the first several levels are boring as all get out. It works better on Win7 than Vista or XP. So, he installed the game anyway and gave it a shot. Who knew? He never mentioned it, and I was happy to find a JD game. Well, I got this for my JD-obsessed, former-farmer husband who is finally learningįirst off, he said that his computer came with a demo mode of this game, and he didn't care much for it. The seller will arrange the return pick up for these items.įor seller-fulfilled items from Sports collectibles and Entertainment collectibles categories, the sellers need to be informed of the damage / defect within 10 days of delivery. These items are not eligible for self-return. ![]() Note: For seller fulfilled items from Books, Movies & TV Shows categories, the sellers need to be informed of the damage/ defect within 14 days of delivery.įor seller-fulfilled items from Fine Art category, the sellers need to be informed of the damage / defect within 10 days of delivery. Learn more about returning seller fulfilled items. If you do not receive a response from the seller for your return request within two business days, you can submit an A-to-Z Guarantee claim. If you’ve received a seller-fulfilled product in a condition that is damaged, defective or different from its description on the product detail page on Amazon.in, returns are subject to the seller's approval of the return. The return timelines for seller-fulfilled items sold on Amazon.in are equivalent to the return timelines mentioned above for items fulfilled by Amazon. On the basis of the technician's evaluation report, we will provide resolution. Before returning a Tablet, the device should be formatted and screen lock should be disabled.įor few products, we may schedule a technician visit to your location. Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, CDs and original accessories in manufacturer packaging for a successful return pick-up. ![]() Brands -HP, Lenovo, AMD, Intel, Seagate, Crucial Replacement for defective products, products with quality issues cannot be provided if the brand has not confirmed the same through a letter/email. If the product is confirmed as defective by the brand then customer needs to get letter/email confirming the same and submit to Amazon customer service to seek replacement. In case of defective, product quality related issues for brands listed below, customer will be required to approach the brands’ customer service center and seek resolution. This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged or different item delivered to you. Tablets (new and certified refurbished) 7 Days Replacement ![]()
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